Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

To start a return, please contact our support team with your order number and reason for return.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work with you to provide a replacement or refund where appropriate.

Non-Returnable Items

For hygiene and safety reasons, certain products such as used earphones, earbuds, and personal-use items may not be eligible for return unless they arrive faulty or damaged.

Contact

If you have any questions regarding returns or refunds, please contact our customer support team.